#CSP MAIL CALL PLUS#

Make your e-mail communications succinct and of value. For those addicted employee who send as much as 200 to 300 e-mails a day to co-workers, I would recommend a big dose of common sense: Stop the spam. Employees can take individual responsibility to stop their addiction and refuse to checkĮ-mail 30 to 40 times every hour. To gain the desired results from no e-mail Fridays, responsibility must be added to common sense. Therefore, I recommend flexing the no e-mail Fridays to permit internal e-mail that falls into the “simple reply” category. If the reply is a simple “yes” or “no”, again, e-mail is faster.

#CSP MAIL CALL PLUS#

It is a productivity plus to get employees in the same room communicating.Ĭommon sense, however, dictates that if the communication is a routine answser, e-mail is more efficient than face-to-face or telephone. Talking face-to-face increases synergy and is a better tool for problem resolution or product innovation than e-mail. The policy allows employees to answer e-mail from customers and clients but seeks to encourage live voice communication between employees. The policy was adopted to ease workers overload but implementation of the policy has highlighted the sheer volume of business conducted externally and internally via e-mail.

The policy in these companies has sparked rich debate with pros and cons on both sides. The Intel blog has not yet reported on their success level, but research shows other companies have tried the policy including U.S. In my post on October 5, we talked about no e-mail Fridays at Intel.

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